What are the differences between refurbished cosmetic conditions?
A refurbished grade describes the cosmetic condition of a refurbished device. It tells you how the device looks, not how it performs. All refurbished grades are 100% functional and have passed the same hardware and software tests.
Grade comparison at a glance
| Grade A (Excellent) | Grade B (Good) | Grade C (Fair) | |
|---|---|---|---|
| Appearance | Near-mint, looks new | Light scratches or scuffs | Visible scratches, dents, or wear |
| Screen | Flawless or near-flawless | May have faint marks | May have light scratches |
| Body/casing | Minimal to no marks | Some cosmetic wear on edges or back | Noticeable wear and tear |
| Functionality | 100% working | 100% working | 100% working |
| Typical savings vs new | 15-25% | 25-35% | 35-50% |
| Best for | Buyers who want near-new appearance | Best price-to-appearance balance | Buyers who prioritize savings |
What does cosmetic condition mean?
Cosmetic condition refers to the physical appearance of a refurbished device. It covers scratches, scuffs, dents, and general wear on the screen, body, and edges. Cosmetic condition has nothing to do with how the device works. A Grade C phone runs identically to a Grade A phone; only the exterior differs.
The three refurbished cosmetic grades
Grade A: Excellent condition
A Grade A refurbished device is in near-mint condition. It looks as if it has never been used. At most, it may show very minimal scuffing on the case or lid that is difficult to spot without close inspection. On RefurbMe, Grade A is labeled Excellent.
Compare how every refurbisher defines Grade A →
Grade B: Good condition
A Grade B refurbished device shows some signs of gentle use. It may have light scratches or scuffs, typically on the back panel or edges. These marks are usually not noticeable during everyday use. Grade B offers more savings than Grade A. On RefurbMe, Grade B is labeled Good.
Compare how every refurbisher defines Grade B →
Grade C: Fair condition
A Grade C refurbished device shows heavy signs of previous use. It has significant scratches, scuffs, or dents on its body. Grade C products are the most affordable option and are ideal for buyers who care more about function than appearance. On RefurbMe, Grade C is labeled Fair.
Compare how every refurbisher defines Grade C →
What does fair condition mean?
Fair condition (Grade C) means the device has visible cosmetic wear. You should expect noticeable scratches on the casing, possible scuffs on the screen edges, and general signs of previous use. The device has been cleaned and tested, so it works perfectly, but it will not look new. Fair condition products offer the deepest discounts, often 35-50% below retail.
Which grade should you choose?
- Choose Grade A if appearance matters and you want a device that looks new.
- Choose Grade B if you want the best balance of price and appearance. Most light marks are hidden by a case.
- Choose Grade C if you want maximum savings and plan to use a case anyway.
If you are unsure what to expect, check whether the refurbisher offers photos of the actual unit or read their specific grade definitions. Most sellers also offer a return window so you can inspect the device yourself.
