Can I have a different keyboard on a refurbished MacBook?

Question

Accepted Answer

Every refurbished MacBook comes with the keyboard layout standard in the region where it was originally sold. You cannot request a different physical keyboard layout from a refurbisher because the keys are built into the laptop chassis.

Common keyboard layouts by region

The layout you receive depends on the market the MacBook was sourced from:

US and Canada use the QWERTY (ANSI) layout
UK uses the QWERTY (ISO) layout, which has a different Enter key shape and a few symbol changes
France uses the AZERTY layout
Germany uses the QWERTZ layout
Spain and Italy use QWERTY (ISO) variants with region-specific accent keys

Most refurbishers sell MacBooks with the keyboard layout matching their local market. If a specific layout matters to you, verify with the seller before purchasing.

Software keyboard changes

While you cannot change the physical keys, macOS lets you add and switch between input sources in System Settings > Keyboard > Input Sources:

Type in a different language without matching physical keys
Remap specific keys using built-in macOS settings
Switch between multiple input languages with a keyboard shortcut

External keyboard as an alternative

If you prefer a different physical layout, an external keyboard is a practical solution:

Apple's Magic Keyboard is available in nearly every regional layout
Third-party mechanical keyboards offer even more layout options
You can close the MacBook lid and use it with an external display and keyboard for a desktop-like setup

For more details on what ships in the box, see what accessories are included with a refurbished MacBook.