Apple Store: warranty, returns and grades in plain words

Since 1976Cupertino, CA, US370 live listings

Device · lowest price at Apple Store

178 iPads listed at Apple Store today.

$459

Lowest iPad Apple Store

  • 1 year warranty
  • 14-day returns
  • Free shipping
See 178 iPads at Apple Store

Prices checked Oct 30, 8:10 PM EDT. Sellers pay us a commission. It never changes the order. Is RefurbMe free to use?

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Apple Store's terms, in plain words

Each term in Apple Store's own words, and what it means for you. A chip shows where Apple Store stands among the other US stores.

Warranty

Longer than 3 of 5 other US stores

From Apple Store's policyEligible for AppleCare+

What it means for youIf a fault appears within 1 year, Apple Store has to repair, replace or refund it.

Returns

Shorter than every other US store

From Apple Store's policy14-day returns

What it means for you14 days to change your mind and send it back.

Battery

From Apple Store's policyRefurbished iOS devices will come with new battery and outer shell

In the box

From Apple Store's policyEvery device will come with all original accessories, cables and operating systems

Shipping

From Apple Store's policyShipping costs are calculated and displayed before you complete your order on the Apple Online Store.

What it means for youRefurbMe's prices for Apple Store include free shipping.

Paying

From Apple Store's policyInterest-free through Apple Card. Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, UnionPay, Apple Gift card

What it means for youYou can pay in installments.

Who runs Apple Store?

Company
Apple, Inc
Headquarters
Cupertino, CA, US
Founded
1976, 50 years ago

What Apple Store's grades look like

Every grade works fully; the grade describes looks. Each store words its own grades, so here is how the others name the same one. The photos follow the device you picked above.

Grade A: Almost no visible marks

AGrade A

You will receive a refurbished device with genuine Apple replacement parts (as needed) that has been thoroughly cleaned and inspected....

  • Back Market: Excellent
  • eBay Refurbished: Excellent
  • Amazon Renewed: Excellent
  • Gazelle: Excellent

Questions about Apple Store

What warranty does Apple Store offer?

Apple Store's warranty on refurbished Apple devices lasts 1 year, as of October 30, 2026. That is longer than 3 of 5 other US stores. eBay Refurbished gives the longest, 2 years. Apple Store's policy says: "Eligible for AppleCare+." Apple Store also gives 14 days to return a device.

What do Apple Store's grades mean?

Apple Store sells refurbished Apple devices in one grade only, Grade A. Every grade works fully; the grade only describes how the casing and screen look. The same name can mean different things at each store, so compare each store's own wording.

Does Apple Store offer free shipping?

RefurbMe's Apple Store prices include free shipping, as of October 30, 2026. RefurbMe's prices include free shipping at 4 of the 5 other US stores it tracks. Apple Store's policy says: "Shipping costs are calculated and displayed before you complete your order on the Apple Online Store."

Who runs Apple Store?

Apple Store is run by Apple, Inc, founded in 1976 and based in Cupertino, CA, US. Apple Store has profiles on Better Business Bureau, Trustpilot and ResellerRatings. RefurbMe's live listings hold 370 refurbished Apple devices from Apple Store, as of October 30, 2026. Read our guide to Apple Store.