Warranty
The same as every other UK storeFrom Back Market's policy1 year warranty
What it means for youIf a fault appears within 1 year, Back Market has to repair, replace or refund it.
Back Market: warranty, returns and grades in plain words
Since 2014Paris1,141 live listings
£73
Lowest iPhone Back Market
- 1 year warranty
- 30-day returns
Prices checked 31 Oct, 0:10. Sellers pay us a commission. It never changes the order. Is RefurbMe free to use?
Back Market's terms, in plain words
Each term in Back Market's own words, and what it means for you. A chip shows where Back Market stands among the other UK stores.
Returns
Longer than 2 of 5 other UK storesFrom Back Market's policy30-day returns
What it means for you30 days to change your mind and send it back.
Battery
From Back Market's policyAbove 80% capacity
In the box
From Back Market's policyAll smartphones offered on Back Market are delivered with a compatible phone charger. To avoid electronic waste, our devices are delivered without earphones.
Paying
From Back Market's policyVisa, MasterCard and Paypal
Student discount
From Back Market's policyStudents get 5% off absolutely everything on Back Market!
Who runs Back Market?
- Company
- Back Market SAS
- Headquarters
- Paris
- Founded
- 2014, 12 years ago
- Reviews
- Trustpilot
What Back Market's grades look like
Every grade works fully; the grade describes looks. Each store words its own grades, so here is how the others name the same one. The photos follow the device you picked above.
AExcellentand Premium
The body may have very light micro-scratches that are invisible at a distance of 8 inches (a bit longer than a standard-sized pencil) or...
- eBay Refurbished: Excellent
- MusicMagpie: Pristine
- Amazon Renewed: Excellent
- Apple Store: Grade A
BGood
The body may have light micro-scratches that are invisible at a distance of 20 inches (about an arm's length) or more. For items with...
- eBay Refurbished: Very Good
- MusicMagpie: Very Good
- Amazon Renewed: Good
- TLX: Very Good (C-)
CFair
The body may have a few visible scratches and dents that don't affect performance. Devices with screens may have light scratches that are...
- eBay Refurbished: Good
- MusicMagpie: Good
- Amazon Renewed: Acceptable
- TLX: Fair (D-)
Back Market and its alternatives
Each matchup puts prices, policies and reviews side by side.
Back Market vs eBay RefurbishedeBay Refurbished: iPhone from £123 (£50 more) 
Back Market vs MusicMagpieMusicMagpie: iPhone from £119 (£46 more), 14-day returns 
Back Market vs Amazon RenewedAmazon Renewed: iPhone from £94 (£21 more) 
Back Market vs Apple StoreApple Store: iPhone from £569 (£496 more), 14-day returns 
Back Market vs TLXTLX: iPhone from £249 (£176 more), 60-day returns 
Back Market vs ReebeloReebelo: similar terms Questions about Back Market
What is Back Market's return policy?
Back Market gives at least 30 days to return a refurbished Apple device, as of 31 October 2026. That is longer than 2 of 5 other UK stores. Back Market also backs the device with a warranty of 1 year.
What do Back Market's grades mean?
Back Market sells refurbished Apple devices in 4 grades: Premium, Excellent, Good and Fair. Every grade works fully; the grade only describes how the casing and screen look. For its lowest grade, Fair, Back Market's policy says: "The body may have a few visible scratches and dents that don't affect performance."
Who runs Back Market?
Back Market is run by Back Market SAS, founded in 2014 and based in Paris. Back Market has profiles on Trustpilot. RefurbMe's live listings hold 1,141 refurbished Apple devices from Back Market, as of 31 October 2026. Its warranty, returns and grades are on this page, in its own words. Read our guide to Back Market.