Back Market
1,141 live listings
£73 Lowest iPhone
£176 less
£176 less
- Warranty1 year
- Returns30 days
- ShippingNot stated
Back Market vs TLX: which is better for refurbished Apple?
Back Market for cheaper iPhones (from £73 against £249), more listings (1,141 against 24) and cheaper iPads (from £53 against £670). TLX for longer returns (60 days against 30 days).
TLX
24 live listings
£249 Lowest iPhone
£176 more
£176 more
- Warranty1 year
- Returns60 days
- BatteryNot stated
- ShippingFree
Prices checked 31 Oct, 3:10. Sellers pay us a commission. It never changes the order. Is RefurbMe free to use?
Where Back Market and TLX differ
Each store's own terms. A check marks the better one where we can rank it.
Back Market
TLX
Warranty
1 year
1 year12-month warranty on every item. A fault after the 60-day cooling-off period is repaired, replaced or refunded.
Returns
30 days
60 days60 days to change your mind, with free returns. Contact TLX first for an RMA number and the return address.
Accessories
All smartphones offered on Back Market are delivered with a compatible phone charger. To avoid electronic waste, our devices are delivered without earphones.
Not stated
Shipping
Not stated
FreeFree Royal Mail Tracked 48 (2-3 working days) or free DPD next working day. Orders placed before 1pm ship the same day.
Paying
Not statedVisa, MasterCard and Paypal
Not statedVisa, Mastercard, American Express, Maestro, Diners Club, Discover, Union Pay, PayPal, Apple Pay, Google Pay, Shop Pay
The grades at Back Market next to those at TLX
Same letter, different words. Every grade works fully; the grade describes looks. The photos follow the device you picked above.
Back Market TLX
TLX
Premium and Excellent
Premium: Their screens and bodies have almost no signs of use; they contain only genuine manufacturer parts and batteries; and their batteries have a minimum capacity of 90%.
Battery 90%+Original parts
Excellent: The body may have very light micro-scratches that are invisible at a distance of 8 inches (a bit longer than a standard-sized pencil) or more. For items with screens, the screen will have no scratches.
Checked from 8 in awayScreen: no scratches
Like New (A) and Excellent (B+) and Excellent (B-)
Like New (A): Item is new and unused with possible box damaged/box replaced with item seal removed.
Excellent (B+): Item may have been purchased and returned as unwanted and as a result will have very slight marks on the casing and possible box damage or replaced box.
Excellent (B-): Item may have been purchased and returned as unwanted and as a result will have very slight marks on the casing/screen with possible box damage or replaced box.
AAlmost no visible marks
Good
The body may have light micro-scratches that are invisible at a distance of 20 inches (about an arm's length) or more. For items with screens, the screen will have no scratches.
Checked from 20 in awayScreen: no scratches
Very Good (C+) and Very Good (C-)
Very Good (C+): Item is a customer return or ex-display item and as a result may have some noticeable marks on the casing and possible box damage or replaced box.
Very Good (C-): Item is a customer return or ex-display item and as a result may have some noticeable marks on the casing/screen and possible box damage or replaced box.
BLight marks on the body
Fair
The body may have a few visible scratches and dents that don't affect performance. Devices with screens may have light scratches that are slightly visible when the device is on.
Fair (D+) and Fair (D-)
Fair (D+): Item is a customer return or ex-display item and as a result may have some significant/noticeable marks on the casing and possible box damage or replaced box.
Fair (D-): Item is a customer return or ex-display item and as a result may have some significant/noticeable marks on the casing/screen and possible box damage or replaced box.
CVisible marks on body and screen
Back Market or TLX?
Is Back Market or TLX cheaper for refurbished Apple devices?
Back Market is cheaper: its lowest refurbished iPhone costs £73, against £249 at TLX, as of 31 October 2026. Back Market is also cheaper for MacBooks (£189 against £1,399) and iPads (£53 against £670). Across all its devices, Back Market starts at £53 and TLX starts at £109. Prices come from RefurbMe's live listings and change daily.
Does Back Market or TLX have the longer warranty?
The warranty on refurbished Apple devices lasts 1 year at both Back Market and TLX, as of 31 October 2026. On returns, the figures are 30 days at Back Market and 60 days at TLX. Each figure is the minimum every listing at the store carries, so some listings come with more. TLX's policy says: "12-month warranty on every item."
Does Back Market or TLX give longer to return a device?
TLX gives at least 60 days to return a refurbished Apple device, against at least 30 days at Back Market, as of 31 October 2026. On warranty, the figures are 1 year at Back Market and 1 year at TLX. TLX's policy says: "60 days to change your mind, with free returns."
How do the grades at Back Market and TLX compare?
Back Market sells refurbished Apple devices in Premium, Excellent, Good and Fair; TLX sells Like New (A), Excellent (B+), Excellent (B-), Very Good (C+), Very Good (C-), Fair (D+) and Fair (D-). The same name can mean different things at each store, so compare each store's own wording.
Does Back Market or TLX have more refurbished Apple devices?
Refurbished Apple devices in RefurbMe's live listings, as of 31 October 2026: 1,141 at Back Market, against 24 at TLX. By device: 343 iPhones against 5, 331 MacBooks against 3 and 296 iPads against 14. Back Market has more listings in 3 of the 3 device types both stores sell.
