TLX: warranty, returns and grades in plain words

Since 2001Wellingborough24 live listings

Device · lowest price at TLX

14 iPads listed at TLX today.

£670

Lowest iPad TLX

  • 1 year warranty
  • 60-day returns
  • Free shipping
See 14 iPads at TLX

Prices checked 31 Oct, 0:10. Sellers pay us a commission. It never changes the order. Is RefurbMe free to use?

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TLX's terms, in plain words

Each term in TLX's own words, and what it means for you. A chip shows where TLX stands among the other UK stores.

Warranty

The same as every other UK store

From TLX's policy12-month warranty on every item. A fault after the 60-day cooling-off period is repaired, replaced or refunded.

What it means for youIf a fault appears within 1 year, TLX has to repair, replace or refund it.

Returns

Longer than every other UK store

From TLX's policy60 days to change your mind, with free returns. Contact TLX first for an RMA number and the return address.

What it means for you60 days to change your mind and send it back.

Shipping

From TLX's policyFree Royal Mail Tracked 48 (2-3 working days) or free DPD next working day. Orders placed before 1pm ship the same day.

What it means for youRefurbMe's prices for TLX include free shipping.

Paying

From TLX's policyVisa, Mastercard, American Express, Maestro, Diners Club, Discover, Union Pay, PayPal, Apple Pay, Google Pay, Shop Pay

Who runs TLX?

Company
T.L.X. (Electrical) Ltd
Headquarters
Wellingborough
Founded
2001, 25 years ago
Reviews
Trustpilot

What TLX's grades look like

Every grade works fully; the grade describes looks. Each store words its own grades, so here is how the others name the same one. The photos follow the device you picked above.

Grade A: Almost no visible marks

AExcellent (B-)and Like New (A), Excellent (B+)

Item may have been purchased and returned as unwanted and as a result will have very slight marks on the casing/screen with possible box...

  • Back Market: Excellent
  • eBay Refurbished: Excellent
  • MusicMagpie: Pristine
  • Amazon Renewed: Excellent
Grade B: Light marks on the body

BVery Good (C-)and Very Good (C+)

Item is a customer return or ex-display item and as a result may have some noticeable marks on the casing/screen and possible box damage or...

  • Back Market: Good
  • eBay Refurbished: Very Good
  • MusicMagpie: Very Good
  • Amazon Renewed: Good
Grade C: Visible marks on body and screen

CFair (D-)and Fair (D+)

Item is a customer return or ex-display item and as a result may have some significant/noticeable marks on the casing/screen and possible...

  • Back Market: Fair
  • eBay Refurbished: Good
  • MusicMagpie: Good
  • Amazon Renewed: Acceptable

Questions about TLX

What warranty does TLX offer?

TLX's warranty on refurbished Apple devices lasts 1 year, as of 31 October 2026. That is the same as every other UK store. TLX's policy says: "12-month warranty on every item." TLX also gives 60 days to return a device.

What is TLX's return policy?

TLX gives at least 60 days to return a refurbished Apple device, as of 31 October 2026. That is longer than every other UK store. TLX's policy says: "60 days to change your mind, with free returns." TLX also backs the device with a warranty of 1 year.

What do TLX's grades mean?

TLX sells refurbished Apple devices in 7 grades: Like New (A), Excellent (B+), Excellent (B-), Very Good (C+), Very Good (C-), Fair (D+) and Fair (D-). Every grade works fully; the grade only describes how the casing and screen look. The same name can mean different things at each store, so compare each store's own wording.

Does TLX offer free shipping?

RefurbMe's TLX prices include free shipping, as of 31 October 2026. RefurbMe's prices include free shipping at 3 of the 5 other UK stores it tracks. TLX's policy says: "Free Royal Mail Tracked 48 (2-3 working days) or free DPD next working day." TLX gives 60 days to return a device, and its warranty lasts 1 year.

Is TLX legit?

Here is what RefurbMe can check about TLX. TLX is run by T.L.X. (Electrical) Ltd, founded in 2001 and based in Wellingborough. TLX has profiles on Trustpilot. RefurbMe's live listings hold 24 refurbished Apple devices from TLX, as of 31 October 2026. Its warranty, returns and grades are on this page, in its own words.